Terms & Conditions

Terms and Conditions of Sale and Use
These terms and conditions ("Terms") govern the sale of products ("Products") by FOREVE PTE. LTD. ("Seller") to customers ("Buyer") and the use of the ecommerce platform available at foreve.co ("Website") by all visitors and users ("Users"). By accessing or using the Website and/or placing an order through the Website, Users agree to be bound by these Terms.

1. Orders and Acceptance
1.1. Order Acceptance
All orders placed by Buyer are subject to acceptance by Seller. Seller reserves the right to accept or decline any order in whole or in part.

1.2. Product Availability
All Products are subject to availability. Seller may limit or cancel quantities available for purchase at any time.

1.3. Price
Prices for Products are as listed on the Website and are in Singapore Dollars (SGD). Prices are subject to change without notice. The price applicable to Buyer's order will be the price at the time the order is placed, subject to any errors or inaccuracies that may be corrected later.

1.4. Payment
Payment for Products and any applicable shipping fees is due at the time of order placement. Payment methods accepted are as indicated on the Website. Credit card information is encrypted and processed securely.

2. Shipping and Delivery
2.1. Shipping
Seller will arrange for shipment of the Products to Buyer's address as provided by Buyer, unless otherwise specified. Risk of loss and title for Products pass to Buyer upon delivery to the carrier.

2.2. Delivery
Delivery dates are estimates only and Seller is not liable for any delays in delivery by our logistics partner.

3. Returns and Refunds
3.1. Return Policy
Returns and refunds are in accordance with our Returns & Exchanges policy as stated on the Website.

3.2. No Liability upon Usage
Seller shall not be liable for any damages, losses, or injuries resulting from the use of the Products.

4. No Liability to Third-Party Links
4.1. Third-Party Links
The Website may contain links to third-party websites that are not owned or controlled by FOREVE PTE. LTD. Accessing these links is at Buyer's own risk, and FOREVE PTE. LTD. assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Authenticity Guarantee
5.1. Authenticity
FOREVE PTE. LTD. guarantees the authenticity of Products purchased directly from the Website or authorized wholesale partners. Products purchased from unauthorized sources may not be genuine, and FOREVE PTE. LTD. disclaims any guarantee of authenticity for such Products.

6. Online Store Terms
6.1. Discounts and Promotions
FOREVE PTE. LTD. reserves the right to update, modify, or discontinue any discounts, promotions, or coupon codes at any time without prior notice.

6.2. Account Registration
Users may need to create an account to access certain features of the Website. Users are responsible for maintaining the confidentiality of their account information and password and for restricting access to their computer. Users agree to accept responsibility for all activities that occur under their account or password.

6.3. Account Termination
FOREVE PTE. LTD. reserves the right to terminate accounts, refuse service, remove or edit content, or cancel orders at its sole discretion.

7. User Comments, Feedback, and Other Submissions
7.1. User Submissions
The Website may allow Users to post reviews, comments, and other content (collectively, "Submissions"). By making a Submission, Users grant FOREVE PTE. LTD. a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Submissions throughout the world in any media.

7.2. No Endorsement
FOREVE PTE. LTD. does not screen, edit, or endorse user-generated content and disclaims all liability arising from or related to Submissions posted on the Website.

7.3. User Responsibility
Users are solely responsible for their Submissions and agree not to post content that is unlawful, defamatory, obscene, abusive, or otherwise objectionable.

8. Use of Website
8.1. License to Use Website
FOREVE PTE. LTD. grants Users a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal and non-commercial purposes, subject to compliance with these Terms.

8.2. Prohibited Conduct
Users agree not to use the Website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Website. Prohibited conduct includes, but is not limited to, hacking, data mining, and any use that interferes with the proper functioning of the Website.

8.3. Intellectual Property
All content and materials available on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, are the property of FOREVE PTE. LTD. or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. Users may use the content and materials on the Website solely for personal and non-commercial purposes related to placing an order or shopping on the Website. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance, of the content on the Website is strictly prohibited without prior written consent from FOREVE PTE. LTD.

9. User Information
9.1. Privacy
Buyer's use of the Website is governed by our Privacy Policy, available on the Website, which governs the collection, use, and disclosure of Buyer's personal information.

9.2. Consent to Communication
By providing an email address or contact number to FOREVE PTE. LTD., Buyer consents to receive electronic communications from FOREVE PTE. LTD. regarding the order and shipment status.

10. Limitation of Liability
10.1. Exclusion
To the fullest extent permitted by law, FOREVE PTE. LTD. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or damages for lost profits or revenue, arising out of or in connection with the use of the Products or the Website.

10.2. No Warranty
All Products are sold on an "as-is" basis without any warranties of any kind, whether express or implied. FOREVE PTE. LTD. disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Governing Law
11.1. Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Singapore.

11.2. Dispute Resolution
Any dispute arising out of or relating to these Terms or the breach thereof shall be resolved exclusively by the courts of Singapore.

12. Miscellaneous
12.1. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.2. Waiver
Failure by FOREVE PTE. LTD. to enforce any provision of these Terms shall not be construed as a waiver of any provision or right.

12.3. Entire Agreement
These Terms constitute the entire agreement between Users and FOREVE PTE. LTD. with respect to the subject matter hereof and supersede all prior agreements and understandings.

By using the Website, Users acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.